Monday, September 20, 2010
Dell/Alienware Update: Today they called again saying they are ready to fix this. How would someone who didn't have these resources resolve their issue. Really this is a joke. Summary 2 new systems paid in cash up front that didn't work, 4 Replacements, 350 Hours on the phone, emails, letters with support, customer service, supervisors, technical support and still this issue is not resolved. I hope everyone chooses to never use these scam artists!
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